WORK EXPERIENCES
Field Engineering Intern Summer 2017
CenturyLink, Colorado Springs, CO
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Drafting fiber optics and cable connections through the Network Drafting System (NDS) software.
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Going to sites to map out the best possible way for a cable connection to the site.
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IT Consultant and Classroom Technology Support May 2016 – Present
IT Solutions, Minnesota State University, Mankato
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Providing tech support to students and faculties through walk-ins, phone or by going to a class.
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Handling emails, tickets, voicemails and service requests utilizing Cherwell and Cisco software.
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Repairing, maintaining and installing new projectors, printers and computers throughout the campus.